Synopsys’s network of global support resources helps you keep your design on schedule. For fastest support,
open your case online where it will immediately be routed to the right expert with the product and design knowledge to expedite resolution. You can also contact local support resources through email or on the phone. No matter how you let us know about your problem, you can be assured that Synopsys’ team of product support experts—including R&D, where necessary—will work with you to find the best possible solution in the shortest possible time to minimize impact on your project and schedule.
Tips for Fastest Product Resolution (PDF)